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Return Policy Boutique on Main
We refun to orignal payment credit card or paypal. All returns Boutique on Main reserve the right to deny any returns. All returns will be offered in the form of a Boutique on Main gift card for the amount of return. Items must be returned within 10 days from the date your items are delivered, picked up in store or purchased. Items must be in *original condition within 10 days to receive store credit via gift card. *Original condition: Items that have NOT been worn, altered or washed with all original tags attached. Non qualifying items - smells of smoke, pet odor, or body odor; has stains, animal hair, has been washed/worn, or if the item is damaged it will not qualify. Items must be in its original condition with tags attached.
There are certain items that cannot be accepted, the following are non-returnable: Clearance Items Final Sale Items such as, bralettes/bras/bandeaus, leggings/yoga pants, hair accessories/hats/beanies, socks, swimwear, undergarments, socks and eyewear. For Hygienic purposes and the best interest of our customers, there will be NO EXCEPTIONS on these items.
Exchanges: We do not offer exchanges, because we cannot guarantee your size will be in stock by the time you return it to us. We have a very large selection of products, making everything come and go very quickly! Online Sales or Live Sales: All online or live sale order cancellation requested prior to shipping/fulfillment will be processed with a 15% restocking/cancellation fee.
NO EXCEPTIONS. All returns will be refunded (MINUS RESTOCKING FEE AND SHIPPING COSTS). ALL RETURNS ARE HANDLED ON A CASE BY CASE BASIS AT THE DISCRETION OF THE RETAILER. All returns Boutique on Main reserve the right to deny any returns for store credit. Please note, returns may take 2-5 business days to process from date of arrival. When returning, please securely pack and seal returned items with the invoice included in an appropriate shipping box or envelope as we are not liable for packages we do not ship ourselves. Original invoice must be in included in your return package.